At Healthy Lifestyle Kenya, we are committed to ensuring your satisfaction with our Forever Living Products. If, for any reason, you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

Returns

• Products must be returned within 5 days of the purchase date.
• To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it.
• The product must be in its original packaging and accompanied by the receipt or proof of purchase.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-14 business days.
• Please note that shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us.

Shipping

• You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

For any further questions or to initiate a return, please contact us at +254 728 235 335 or +254 733 820708.